RIGHT OF WITHDRAWAL OR REFUND
The customer may exercise the right of withdrawal and return the
goods received, without any penalties, in compliance with the terms
and methods indicated below.
The customer may request to return goods directly sanding an email
to
gestione.clienti@nosecrets.com
indicating the item code that intends to make and the reason for
return. Then you can send the pack with its own carrier at: No
Secrets c/o Iris 2002 – Vi Enrico Fermi 38 – 20029 Turbigo
(MI) – Italia.
Goods must be returned intact, unwashed, undamaged and bearing
their label; it is not possible to reimburse customers for goods
that are returned incomplete, ruined, damaged, showing signs of
wear or dirty.
The goods the customer wishes to return must be delivered to the
shipping agent within fourteen (14) days, starting from the date of
purchase.
On return of the goods, the Vendor shall check their conformity
with the terms and conditions laid down in this paragraph.
If the right of withdrawal is exercised in the methods and terms
indicated in this paragraph, NO SECRETS shall refund the
customer any amounts received for the purchase of the goods.